Firstly, decide on what to sell! Download our Closet Catalogue Listing Template and submit your items by photographing them and filling out our listing form with all the item details. Email the form along with the photos to us, and we will list the items on your behalf.

We accept a wide range of items, including clothing, accessories, shoes and jewellery in immaculate condition. We ask you to rate the condition of your items out of 10, and suggest a benchmark of 8/10.

Simply photograph your items, complete our listing form with all the necessary details (brand, size, condition and price), and email it to hello@theclosetcarousel.com.au along with the photos.

Yes! We have a Concierge Service whereby we can collect your items from you (for a $20 pick/up and drop/off fee), photograph, list and post them on your behalf. Contact Us to make a booking.

1. Hanger or Model: Hang item on a clean wall, or behind a door. Model shots are also ideal.
2. Natural Lighting: Use natural light near a window, this will help to show to item's true colours and features.
3. Clean Background: Opt for a clutter-free background to keep the focus on the item.
4. Multiple Angles: Capture the item from different angles to show all features.
5. Editing: Use basic editing tools to enhance brightness, contrast, and colour balance for professional-looking images (optional). This can be achieved with good quality phone cameras.

Take into consideration the brand, condition and current market demand for similar items. Unless the item has held or increased in value, we suggest pricing at 30-50% of the RRP to maximise the chance of selling.

For Self Service listings, turnaround time is 1-2 business days. For our Concierge Service, please allow 3-4 business days from the day we receive your items.

Listings will remain active for 8 weeks. If your item doesn't sell within the specified timeframe, we will discuss options such as adjusting the price, relisting the item, removing the listing or returning the item to you.

Yes, we allow for two price adjustments per 8 week listing block.

Once your item sells and has been posted and received by the buyer, we transfer your payment directly to your bank account.

For all items sold using our Self Service option, we take 15% commission. For all items sold using our Concierge Service, we take 40% commission plus a $20 pick up and drop off fee if you require this option.

We will notify you via email as soon as your item is sold, so please ensure you provide accurate contact details!

Yes, you can request to have your items removed from our website at any time. We ask that you let us know as soon as possible if you sell your item elsewhere. Please contact us, and we'll promptly remove your listings.

Once you receive an email confirming the sale of your item and buyer's shipping details, lovingly package the item and post it to the buyer using a tracked postage method. We suggest an Australia Post satchel.

Yes. All shipping fees are calculated at a flat rate of $10.00 which is added to the final payment. If you have a larger item such as boots or a bag, we can adjust the shipping fee accordingly.

We handle all aspects of the sales process, including resolving any issues that may arise with buyers.

The Closet Carousel Co has a zero tolerance policy for fakes and replica's. Proof of purchase and/or authenticity certificates must be provided.

All sales are final however, returns due to damaged or faulty items will be reviewed on a case by case basis.